GDPR & Data Protection Policy

Home / GDPR & Data Protection Policy

1. Overview

Vefogix (“we,” “our,” or “us”) is committed to protecting personal data and ensuring compliance with global data protection regulations, including the General Data Protection Regulation (GDPR) applicable to users in the European Economic Area (EEA) and the United Kingdom (UK).

This policy explains how we collect, process, store, and protect personal data, as well as the rights available to users under applicable data protection laws. By using Vefogix, you acknowledge and agree to the practices described in this policy.

2. Data Controller

Vefogix acts as the Data Controller for personal data collected through the platform. This means we determine the purposes and means of processing your data.

For any data-related inquiries, users can contact:
support@vefogix.com

3. Lawful Basis for Processing

We process personal data only when there is a valid legal basis, including:

  • Consent – When users provide explicit permission (e.g., account creation, cookies)
  • Contractual Necessity – To deliver services requested by users
  • Legitimate Interests – To improve platform performance, security, and user experience
  • Legal Obligation – To comply with applicable laws and regulatory requirements

4. Personal Data We Collect

We collect and process the following categories of data:

Personal Information

  • Name, email address, phone number
  • Account profile details

Transaction Data

  • Order history, payments, invoices
  • Communication between buyers and publishers

Technical & Usage Data

  • IP address, browser type, device information
  • Pages visited, clicks, and interaction data

Cookies & Tracking Data

  • Preferences and session data
  • Behavioral insights for personalization

5. Purpose of Data Processing

We use personal data to:

  • Provide and operate the Vefogix marketplace
  • Facilitate transactions and communication
  • Personalize user experience and recommendations
  • Improve platform performance and functionality
  • Detect and prevent fraud, abuse, and policy violations
  • Comply with legal and regulatory obligations

6. Data Sharing & Third Parties

We do not sell personal data. However, we may share information with:

  • Payment processors for secure transactions
  • Hosting, analytics, and service providers
  • Legal authorities when required by law
  • Business partners in case of mergers or acquisitions

All third parties are required to handle data securely and in compliance with GDPR.

7. International Data Transfers

As a global platform, Vefogix may transfer personal data outside the EEA or UK. In such cases, we ensure appropriate safeguards are implemented, including:

  • Standard Contractual Clauses (SCCs)
  • Secure data processing agreements
  • Compliance with recognized data protection frameworks

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Users may request deletion of their data, subject to legal obligations.

9. Data Security

We implement strong security measures to protect user data, including:

  • Encryption of sensitive information
  • Secure infrastructure and access controls
  • Regular monitoring and vulnerability assessments

While we take all reasonable steps, no system can guarantee complete security.

10. User Rights Under GDPR

Users have the following rights:

  • Right to Access – Obtain a copy of personal data
  • Right to Rectification – Correct inaccurate or incomplete data
  • Right to Erasure – Request deletion of data (“Right to be Forgotten”)
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object to data processing
  • Right to Withdraw Consent at any time

Requests can be submitted via support@vefogix.com, and we will respond within applicable legal timelines.

11. Cookies & Consent

We use cookies and similar technologies to enhance functionality and personalization. Where required, users will be presented with a consent banner to manage their preferences.

Users can modify or withdraw consent at any time through browser settings or platform controls.

12. Data Breach Notification

In the event of a data breach that poses a risk to user rights and freedoms:

  • Vefogix will notify relevant authorities within 72 hours
  • Affected users will be informed without undue delay
  • Immediate steps will be taken to mitigate risks

13. Children's Data

Vefogix does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.

14. Policy Updates

We may update this GDPR Policy periodically to reflect legal, technical, or operational changes. Continued use of the platform constitutes acceptance of the updated policy.

Contact Us

If you have any questions about our GDPR & Data Protection Policy or wish to exercise your data rights, please reach out to us: