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Welcome to Vefogix. These Terms of Service (“Terms”) govern your access to and use of the Vefogix website, applications, dashboard, messaging tools, checkout systems, and related services (collectively, the “Platform”), operated by [Legal Entity Name] (“Vefogix,” “we,” “our,” or “us”).
By accessing, browsing, registering for, or using the Platform in any way, you agree to be bound by these Terms, along with our Payment Terms, Privacy Policy, Marketplace Policy, GDPR & Data Protection Policy, Refund & Cancellation Policy, and any other policies or guidelines posted on the Platform.
If you do not agree to these Terms, you must not use the Platform.
Vefogix is an online marketplace that connects buyers with publishers, freelancers, agencies, and other service providers offering digital services through the Platform. Vefogix provides marketplace infrastructure, order management, messaging, payment processing support, dispute handling tools, and related services. Unless expressly stated otherwise, Vefogix does not directly perform the services listed by users.
2.1 Minimum Age
You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform.
2.2 Account Information
You agree to provide accurate, complete, and current information during registration and to keep your account information updated at all times.
2.3 One Account Rule
Unless expressly approved by Vefogix in writing, each user may maintain only one account. Creating multiple accounts to evade restrictions, manipulate rankings, abuse promotions, or bypass enforcement is prohibited.
2.4 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring through your account. You must notify us immediately if you suspect unauthorized access or misuse.
2.5 Verification
Vefogix may request identity, business, payment, tax, address, or other verification documents at any time. Failure to provide requested information may result in limited account access, order restrictions, payout holds, suspension, or termination.
For purposes of these Terms:
Vefogix acts as an intermediary marketplace. We facilitate discovery, communication, payments, order workflow, and related marketplace functions. Vefogix is not a party to the underlying service agreement between Buyers and Publishers except to the extent required to operate, administer, secure, review, enforce, or resolve issues on the Platform.
Publishers are solely responsible for:
Buyers are solely responsible for:
By using Vefogix, you agree to:
6.1 Gig Accuracy
Publishers must ensure that all Gigs, service descriptions, claims, pricing, and turnaround times are clear, truthful, and not misleading.
6.2 Scope of Work
The scope of work is determined by: the Gig description, package details, buyer requirements, custom offers, order messages, and any mutually agreed written clarifications made through the Platform.
6.3 Delivery Obligations
Publishers must deliver services within the stated or agreed timeframe. Delivery must substantially match the agreed scope and include the promised work product, proof, files, or documentation where applicable.
6.4 Revisions
Where revisions are included in the Gig or agreed in the Order, Buyers may request revisions within the original scope. Revision requests may not be used to demand additional services, new deliverables, or expanded scope without the Publisher’s agreement.
6.5 Late or Incomplete Delivery
Failure to deliver on time, repeated delays, empty delivery, misleading delivery, or materially incomplete work may result in warnings, order cancellation, ranking impact, payout delays, or account restrictions.
6.6 Acceptance and Completion
An Order may be marked complete: when the Buyer accepts the delivery, when the revision/dispute window closes without action, when the Platform automatically marks it complete under its workflow, or when Vefogix determines the Order should be closed based on the available record.
All payments, fees, refunds, and payouts connected to services on Vefogix must be processed through the Platform only.
7.1 Upfront Payment
Buyers must pay the applicable Order amount and any disclosed fees before an Order begins, unless the Platform explicitly supports another billing flow.
7.2 No Off-Platform Payments
Users may not request, offer, send, or receive payment outside Vefogix for services introduced, negotiated, or managed through the Platform.
7.3 Fees
Vefogix may charge platform fees, service fees, processing fees, convenience fees, withdrawal fees, currency conversion fees, or other disclosed charges. Applicable fees will be shown on the Platform or at checkout.
7.4 Payouts
Publishers become eligible for payout only after successful delivery, completion, and any applicable review, hold, or clearance period under the Payment Terms.
To protect user safety, order transparency, and platform integrity, all communication related to services on Vefogix must remain on the Platform.
8.1 Prohibited Conduct
Users may not: share personal email addresses, phone numbers, WhatsApp numbers, Telegram IDs, Skype IDs, social handles, or similar contact details for off-platform communication; ask another user to continue a conversation outside Vefogix; send external invoices, payment links, or direct booking links; attempt to redirect transactions outside the Platform.
8.2 Allowed Communication
Users may: discuss project requirements through the Platform chat; exchange files and updates related to active Orders; clarify scope, delivery, and revision requirements using Platform tools.
Vefogix may monitor, review, restrict, or remove communications where necessary to enforce policies, investigate abuse, protect users, or comply with law.
Orders may be canceled under circumstances including, but not limited to: failure to deliver within the agreed timeframe; non-delivery or materially incomplete delivery; service not substantially matching the agreed scope; lack of buyer cooperation or missing required information; mutual agreement between Buyer and Publisher; suspected fraud, abuse, or policy violations; prohibited or unlawful requests or content.
Vefogix may act as a mediator or reviewer in disputes and may request messages, files, timelines, proofs, access logs, or other evidence. Vefogix reserves the right to make the final decision on any dispute, refund, cancellation, hold, reversal, or order outcome in accordance with Platform Policies.
Repeated misuse of the cancellation or dispute system may result in warnings, restrictions, or account suspension.
Reviews and ratings are intended to reflect genuine order experiences.
10.1 Honest Feedback
Users may leave honest, experience-based feedback after a completed Order.
10.2 Prohibited Review Conduct
You may not: post fake or misleading reviews; trade or buy reviews; offer incentives for positive feedback; threaten negative reviews to gain extra services; retaliate through reviews; manipulate ratings or feedback in any way.
Vefogix may remove, edit, hide, or refuse reviews that violate these Terms or other Platform Policies.
You may not use Vefogix to engage in, promote, request, or facilitate:
12.1 User Ownership
Users retain ownership of the content they create and upload, subject to the rights granted in these Terms.
12.2 License to Vefogix
By uploading or submitting content to the Platform, you grant Vefogix a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, format, modify for technical purposes, promote, distribute, and use such content as reasonably necessary to operate, market, improve, protect, and provide the Platform.
12.3 Delivery Rights
Unless otherwise stated in the Gig or Order terms, the Buyer’s right to use delivered work becomes effective only after full and final payment is successfully received and the transaction is not subject to reversal, chargeback, or refund.
12.4 User Responsibility
You represent that you own or have the necessary rights to all content you upload, share, deliver, or request through the Platform.
Your use of Vefogix is also governed by our Privacy Policy and GDPR & Data Protection Policy. By using the Platform, you acknowledge that Vefogix may collect, use, store, and disclose information as described in those policies.
Vefogix may suspend, restrict, or terminate your access to the Platform, remove Gigs, hold payouts, cancel Orders, or take any other appropriate action, with or without prior notice, where we determine in our sole discretion that: you violated these Terms or other Platform Policies; your conduct presents legal, security, fraud, or abuse risk; you provided false or misleading information; your account is linked to suspicious or unauthorized activity; or such action is necessary to protect Vefogix, its users, or third parties.
Users may stop using the Platform at any time. Certain obligations, including payment, dispute, indemnity, IP, liability, and compliance provisions, survive termination.
The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Vefogix disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, reliability, and uninterrupted operation.
Vefogix does not guarantee: that any service will meet your expectations, that any Publisher or Buyer will perform as expected, that the Platform will always be secure, uninterrupted, or error-free, or that any dispute will be resolved in a particular way.
To the fullest extent permitted by law, Vefogix, its affiliates, officers, directors, employees, agents, contractors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, reputation, goodwill, business, opportunity, or revenue arising out of or related to your use of the Platform.
To the fullest extent permitted by law, Vefogix’s total liability for any claim arising from or related to the Platform shall not exceed the total amount of fees actually paid to Vefogix by you during the three (3) months preceding the event giving rise to the claim, or US$100, whichever is greater.
You agree to defend, indemnify, and hold harmless Vefogix, its affiliates, officers, directors, employees, agents, and partners from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to: your use of the Platform; your content, services, deliverables, or requests; your violation of these Terms or Platform Policies; your infringement of any third-party rights; or your violation of applicable law.
We may update these Terms from time to time. Updated versions will be posted on the Platform with a revised effective date. Your continued use of Vefogix after such changes become effective constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of [Governing Law / Jurisdiction], without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in [Insert Court/City/Jurisdiction], unless applicable law requires otherwise.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Failure by Vefogix to enforce any provision will not be deemed a waiver of that provision or any other right.
Vefogix offers a promotional bonus where users can double the amount of funds added to their wallet with a 2x funds add offer. The following terms and conditions apply:
By placing an order on the Vefogix Marketplace, you agree to the following:
By registering as a Seller on the Vefogix Marketplace, you agree to the following:
For questions about these Terms of Service, contact us at: