Privacy Policy

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1. Overview

Vefogix (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy explains how we handle your data when you access or use our freelance services marketplace.

By using Vefogix, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, account credentials and profile details, billing and payment-related information.
  • Transaction Data: Order history, payment status, communication between buyers and publishers.
  • Usage Data: Pages visited, clicks, search queries, time spent on the platform, device type, browser, IP address.
  • Cookies & Tracking: We use cookies and similar technologies to enhance user experience, track activity, and enable personalization.

3. How We Use Your Information

Your data is used to:

  • Provide and maintain the platform
  • Process transactions securely
  • Facilitate communication between users
  • Personalize content and recommendations
  • Improve platform performance and user experience
  • Detect and prevent fraud, abuse, and policy violations
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

For users in applicable regions, we process data based on:

  • Consent – When you agree to data collection
  • Contractual Necessity – To provide services you request
  • Legitimate Interests – To improve services and ensure security
  • Legal Obligations – To comply with applicable laws

5. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information with:

  • Payment processors for secure transactions
  • Service providers (hosting, analytics, support tools)
  • Legal authorities when required by law
  • Third parties in case of business transfer (merger/acquisition)

All third parties are required to maintain data confidentiality and comply with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive information
  • Secure servers and restricted access
  • Monitoring systems to detect vulnerabilities

While we strive to protect your data, no system is completely secure, and users should take precautions to safeguard their accounts.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide services
  • Fulfill legal and contractual obligations
  • Resolve disputes and enforce policies

Users may request deletion of their data at any time, subject to legal requirements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted via our support channels.

9. Cookies Policy

Vefogix uses cookies to:

  • Improve site functionality
  • Analyze user behavior
  • Deliver personalized content

Users can manage cookie preferences through their browser settings.

10. Children's Privacy

Vefogix is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If such data is identified, it will be removed promptly.

11. International Data Transfers

Your data may be stored or processed in locations outside your country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform indicates acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at: